🚨 If your order has been damaged during shipping, please use your USPS tracking number to file a claim with USPS. We will help you with this, if needed -Simply, Contact Us!

GENERAL SHIPPING INFO

We are consumers too, and totally understand the frustration that shipping can cause, and ultimately impact purchases - So we keep our shipping as accurate as possible, and in some cases, we actually cover some of your shipping fee to help our customers out. Just another way we try to have the best customer service available. 😊

Also, You will never be overcharged for shipping! If the actual cost-to-ship is lower than what you paid for shipping, we will reimburse the difference (reimbursement amount must be over $1). We use a fantastic shipping service that gets our customers the BEST shipping rates currently available. This is why our shipping fees are so reasonable-because you're paying the actual cost, not some cookie-cutter base price!🙄

HOW IT WORKS:

Once an order is placed, we waste NO time - your order is immediately processed for shipping, and carefully packaged, so that you can get your items as soon as possible! (We're just as excited as you about your new goodies!😊)

  • We ship through USPS 6 days/ week (Monday-Saturday).

  • We'll send you USPS Tracking info so that you can check the status of your shipment, once it leaves our care.

  • For your convenience we offer multiple shipping options to choose from - including FREE CURBSIDE PICK UP (read more about that below)

About FREE Shipping Offer

If you purchase an item advertised with FREE SHIPPING, we will ship your item to you free of charge, with the best shipping service we see fit. "Free shipping" is for US customers only at this time.

International Shipping

Yes! We ship internationally! We welcome our friends and fans from across the pond to contact us to place your order - Once we have your order (weight) and location, we will get an accurate shipping cost.

The above has proven to be the easiest and most effecient way (for both of us!) to process international orders! Dozens and dozens of our items over the years have been enjoyed outside of the US - it's a very humbling realization. ❤

FREE Curbside Pickup (Local ONLY)

If you're a local customer (Brilliant, OH area), you may even choose the FREE CURBSIDE PICKUP option to bypass a shipping fee, and pick up your order at your convenience (within 7 days of ordering).

- Once your order is placed, We will contact you to arrange pickup.

PICK UP TIMES: 8 AM - 9 PM

PICK UP DAYS: 7 Days/week!

Shipping Policy